The word ‘etiquette’ in French means ‘label,’ which is appropriate because nothing labels us like our personal behavior. Every time a new piece of technology becomes available to the general public, etiquette has to be created to cope with it. There’s no point in bemoaning technological changes; they’re going to happen no matter what we may think of them, so it’s important to develop practical rules for how to use cellphones and other social media platforms in a way that […]
Former White House Social Secretary and co-author of Treating People Well with Jeremy Bernard.